FAQ

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Tell us about the space, the lighting you have in mind and your planned quantities. Add a drawing or product reference if available.

01What should I include in an enquiry?

Please send the product reference, quantity, delivery destination and planned installation. Drawings, ceiling heights and finish preferences are useful when available.

02Can I ask about custom finishes or sizes?

Tell us the finish, dimensions and quantity you need. Available options, sample arrangements and any production constraints will be confirmed in the quotation.

03How do I confirm the electrical specification?

Confirm the supply voltage, light source, power, colour temperature and dimming or control requirements for the chosen model. Ask for the relevant product documentation before placing an order.

04Can decorative and commercial lighting be quoted together?

Yes. Create an enquiry list with the products you are considering and explain the different areas of your project.

05How do I choose lighting for outdoor areas?

Share whether the position is exposed or sheltered, the mounting surface and local environmental conditions. The required protection rating and installation method must be confirmed for the specific model.

06Are the catalogue images exact product specifications?

Images show a design direction. Final materials, dimensions, performance, approvals and availability are confirmed through the product documentation and quotation.